Terms

The core terms for using the marketplace.

Farmora operates as a marketplace that brings buyers, producers, and transporters together. These terms explain the core operating framework.

Marketplace role

Farmora brings together buyers, producers, transporters, and protected checkout, but it is not itself the seller or transporter.

Producer responsibility

Each producer is responsible for accurate photos, description, category, availability, and delivery within the stated window.

Orders, disputes, and escrow

The order flow relies on escrow hold, the Farmora transport system, a 3-day post-delivery hold, and a dispute path if something does not go as expected.

How support works

The same support channel covers orders, shop setup, and app access.

  • Buyers, producers, and transporters each have distinct rights and obligations.
  • The 3-day escrow hold after delivery protects all parties.
  • For help with orders or disputes, use hello@farmora.gr.