Buyer support
If you have an issue with payment, transport, delay, or delivery, email hello@farmora.gr with the order reference and the product involved.
Support
Help for orders, producers, transporters, and the app.
If you need help with an order, producer/transporter account, or app access, this is the main contact point for Farmora.
Producer support
If you are setting up your producer profile and need help with products, photos, shipping policies, or visibility, support will guide you to the right next step.
Transporter support
For routes, bookings, profile verification, or payouts, use the same support email with your booking or route reference.
How support works
The same support channel covers orders, shop setup, and app access.
- Support email: hello@farmora.gr
- Prefer including the order id, product link, or booking reference.
- The web marketplace remains the main public channel for shopping and management.